How can we help you today?

To connect ChumMate to your Slack workspace, go to the Integrations page in your account settings. Click on the "Connect to Slack" button and follow the authentication steps. You'll be redirected to Slack to authorize the connection, and once approved, ChumMate will be ready to receive and respond to messages in your workspace.

Yes, ChumMate is designed to work seamlessly across all your devices. Once you've logged in, your account and settings will sync automatically. You can access ChumMate from your desktop, laptop, tablet, or smartphone, and your conversations and configurations will be available everywhere.

We take data privacy extremely seriously. All conversations are encrypted both in transit and at rest. We never sell or share your data with third parties. You can review our complete privacy practices in our Privacy Policy, and you have full control over your data, including the ability to export or delete your information at any time.

If ChumMate isn't responding, first check your internet connection and refresh the page. Verify that your integrations are still connected in the Integrations section. If the issue persists, try logging out and back in. If you're still experiencing problems, our support team is available to help you resolve the issue.